Riskpilot← Back to searchSign inGet full accessCustomer First AB
ABActiveOrg 5568146954Gustav Iii:S Boulevard 134Other telecommunication activities · NACE 6190Est. 201026 employees
Revenue 2024
SEK 28,2M
+3% vs 2023
EBITDA margin
-14.8%
-223% vs 2023
Equity ratio
71.0%
Financial strength
Net profit 2024
SEK -2,7M
-227% vs 2023
| Revenue | SEK 28,2M | +3% |
| EBITDA | SEK -4,2M | -223% |
| Net profit | SEK -2,7M | -227% |
| Total assets | SEK 39,6M | -6% |
| Equity | SEK 28,1M | -9% |
| Employees | 26 | — |
Legal name
Customer First AB
Org number
5568146954
Legal form
Aktiebolag
NACE code
6190 · Other telecommunication activities
Founded
13 juli 2010
Share capital
SEK 56 000
Employees
26 (FTE)
VAT registered
Yes
Audit selected
No
Last report
2024-12-31
Financial year
January – December
Signatory rights
Firman tecknas av styrelsen Firman tecknas två i förening av ledamöterna Dessutom har verkställande direktören rätt att teckna firman beträffande löpande förvaltningsåtgärder
Company purpose
Bolaget skall bedriva utveckling av kontaktcenter med ärendehantering som hanterar kundinteraktioner i flera olika kanaler. Bolaget skall utveckla, sälja och leverera därtill relaterade produkter och tjänster samt bedriva därmed förenlig verksamhet.
Address
Gustav Iii:S Boulevard 134
Phone
+4684590000
Email
ekonomi@customerfirst.se
Risika for professionals
Risika provides regulated workflow tools for finance, procurement and compliance teams that need monitoring, alerts and an API.
| Item | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | — | — | — | 11 780 | 7 702 | 8 070 | 8 776 | 25 823 | 27 453 | 28 195 |
| Staff expenses | — | — | — | — | — | — | — | — | — | — |
| EBITDA | 275 | 514 | −1 477 | 691 | −2 932 | −184 | 1 905 | 7 011 | 3 381 | −4 167 |
| Depreciation & amort. | −219 | −177 | −40 | −142 | −81 | −0 | −0 | −227 | −528 | −2 346 |
| EBIT | 56 | 337 | −1 517 | 549 | −3 013 | −184 | 1 905 | 6 784 | 2 853 | −6 513 |
| Net financials | 2 | −16 | −7 | −7 | −2 | −2 | 5 | 6 | 760 | 777 |
| Profit before tax | 56 | 321 | 456 | 405 | 23 | −186 | 1 479 | 5 093 | 2 687 | −2 683 |
| Tax | −21 | 19 | −98 | −91 | −7 | −0 | −267 | −1 050 | −572 | −0 |
| Net profit | 35 | 340 | 358 | 314 | 16 | −186 | 1 212 | 4 043 | 2 115 | −2 683 |
| Item | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|---|---|
| Total assets | 4 925 | 7 171 | 5 597 | 7 361 | 5 089 | 5 920 | 7 446 | 13 013 | 42 225 | 39 643 |
| Equity | 104 | 444 | 802 | 1 116 | 1 132 | 946 | 2 159 | 6 202 | 30 817 | 28 134 |
| Long-term debt | 600 | 620 | 600 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Short-term debt | 4 221 | 6 107 | 4 195 | 6 108 | 3 957 | 4 974 | 4 856 | 4 683 | 8 355 | 11 509 |
| Total debt | 4 821 | 6 727 | 4 795 | 6 108 | 3 957 | 4 974 | 4 856 | 4 683 | 8 355 | 11 509 |
EBITDA margin
-14.8%
This company
15.8%
Market median
-194% vs market
20152024
Equity ratio
71.0%
This company
38.2%
Market median
+86% vs market
20152024
Return on equity
-9.5%
This company
18.4%
Market median
-152% vs market
20152024
Net profit margin
-9.5%
This company
8.1%
Market median
-217% vs market
20152024
Asset turnover
0.71×
This company
1.12×
Market median
-37% vs market
20152024
Debt / equity
0.41×
This company
0.62×
Market median
+34% vs market
20152024
- Annual report 2024Filed via Bolagsverket / SCB · Period 2024-01-01 – 2024-12-31
- Annual report 2023Filed via Bolagsverket / SCB · Period 2023-01-01 – 2023-12-31
- Annual report 2022Filed via Bolagsverket / SCB · Period 2022-01-01 – 2022-12-31
- Annual report 2021Filed via Bolagsverket / SCB · Period 2021-01-01 – 2021-12-31
- Annual report 2020Filed via Bolagsverket / SCB · Period 2020-01-01 – 2020-12-31
- Annual report 2019Filed via Bolagsverket / SCB · Period 2019-01-01 – 2019-12-31
- Annual report 2018Filed via Bolagsverket / SCB · Period 2018-01-01 – 2018-12-31
- Annual report 2017Filed via Bolagsverket / SCB · Period 2017-01-01 – 2017-12-31
- Annual report 2016Filed via Bolagsverket / SCB · Period 2016-01-01 – 2016-12-31
- Annual report 2015Filed via Bolagsverket / SCB · Period 2015-01-01 – 2015-12-31
| Name | Role | Member since | Age | Other directorships |
|---|---|---|---|---|
JS Chief Executive Officer | Chief Executive Officer | 2024 | — | — |
SK Audit | Audit | 2022 | — | — |
EJ Chief Executive Officer | Chief Executive Officer | 2024 | — | — |
| Name | Role | Member since | Age | Other directorships |
|---|---|---|---|---|
| Board of Directors | 2022 | — | — | |
| Board of Directors | 2022 | — | — | |
| Board of Directors | 2022 | — | — | |
| Board of Directors | 2022 | — | — | |
| Board of Directors | 2022 | — | — | |
| Board of Directors | 2022 | — | — | |
| Chairman | 2022 | — | — |
| Shareholder | Type | Ownership | Votes | Since |
|---|---|---|---|---|
Teleoffice Viewcom AB | Company | 69.0% | 69.0% | 2024 |
Beneficial ownership (UBO) data access is restricted in Denmark as of September 2025 per the EU 6th AML Directive. Learn more.
Selfla AB
Customer First AB Board members of Customer First AB also hold positions in 0 other companies.
| Person | Role here | Other companies |
|---|---|---|
| Jan Stefan Berg | Chief Executive Officer | 0 companies |
| Sara Katarina Nyberg | Audit | 0 companies |
| Eric Johan Eskilsson | Chief Executive Officer | 0 companies |
| Carl Mats Almgren | Board of Directors | 0 companies |
| Martin Hammare | Board of Directors | 0 companies |
| Pedram Tadayon | Board of Directors | 0 companies |
| Taieb Khessib | Board of Directors | 0 companies |
| Karl Roger Forsberg | Board of Directors | 0 companies |
| John Fredrik Jonsson | Board of Directors | 0 companies |
| Axel Niclas Patric Gustav Storåkers | Chairman | 0 companies |